Privacy Policy

Effective Date: 1st June 2025

Mowol Pty Ltd (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application Agregar (“the App”) and our website.

By using the App or our website, you consent to the practices described in this Privacy Policy.

1. What Information We Collect

We may collect the following types of information:

Personal Information

  • Name

  • Email address

  • Phone number

  • Address

  • Any information you voluntarily provide (such as feedback, survey responses, or customer support requests)

Automatically Collected Information

  • Device information (device ID, operating system, IP address)

  • Usage data (how you interact with the App)

  • Location data (if you enable location services)

Cookies & Tracking Technologies

We may use cookies and similar technologies to enhance your experience. You may disable cookies in your device settings, but some features of the App or website may not function properly.

2. How We Collect Information

We collect information through:

  • Information you provide when registering or using the App

  • Interactions with our customer support team

  • Automatically through your use of the App or website

  • From third parties, where permitted by law

3. How We Use Your Information

We use your information to:

  • Provide and improve the App and related services

  • Communicate with you (updates, marketing, customer support)

  • Conduct research and analysis to enhance user experience

  • Ensure legal compliance and protect rights and safety

We may also send you marketing communications, which you can opt out of at any time.

4. Disclosure of Your Information

We may disclose your information to:

  • Our employees, contractors, service providers, and partners (only as necessary to provide services)

  • Legal authorities where required by law (e.g. in response to a court order or government request)

  • Buyers or successors in the event of a business transfer or sale

  • Customers who have engaged us to perform research activities

We will never sell your personal information to third parties.

5. International Data Transfers

Information may be stored or processed in countries outside of Australia. Where this occurs, we take steps to ensure that your data is treated securely and in accordance with this Privacy Policy.

6. Security of Your Information

We take reasonable administrative, technical, and physical measures to safeguard your information from unauthorised access, use, or disclosure. However, no method of electronic transmission or storage is 100% secure.

7. Accessing and Correcting Your Information

You have the right to request access to the personal information we hold about you and to request corrections if it is inaccurate. Please contact us at support@mowol.co for such requests.

8. Your Choices

You can stop the collection of information by uninstalling the App using your device’s standard uninstall processes. You may also contact us at support@mowol.co to request to opt out of communications.

9. Third-Party Links

The App may contain links to third-party websites or apps. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies.

10. Geo-location

If you enable location services, we may collect and use location data to provide location-based features. You can disable location access in your device settings at any time.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The most current version will be posted on our website. Your continued use of the App after any changes means you accept the revised Privacy Policy.

12. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy, please contact us:

 

Mowol Pty Ltd

3 Scribbly Gum Cres, Cooranbong, NSW 2265, Australia

Email: support@mowol.co